Support
MyHelp Support
Reach a real person for anything to do with your account, your household requirement or an active placement.
How can we help?
MyHelp Support assists customers with account access, service requests, household-professional placements, interviews, onboarding, active services, billing questions, privacy requests and technical issues.
Contact MyHelp
- Support email: support@myhelpapp.co
- Kenya phone: +254182273901
- WhatsApp: message us on WhatsApp
- New household requirement: submit a request
Company responsible for MyHelp
SATTVACARE Private Limited is the operator of the MyHelp platform and this website.
- Legal entity
- SATTVACARE Private Limited
- Brand
- MyHelp
- Support email
- support@myhelpapp.co
- Kenya phone
- +254182273901
- Website
- myhelpapp.co
- Office
- Office No. 1, 1st Floor, Ruia Chamber, Sector C-2, Hadapsar, Pune, Maharashtra 411028, India
- CIN
- U78300PN2026PTC257016
When contacting support
Please include, where relevant:
- Your name
- Registered phone number or email
- MyHelp request or service reference
- A short description of the issue
- Screenshots that do not expose one-time passwords, passwords, payment credentials or unnecessary sensitive information
Privacy or account-deletion requests
You may contact the same support email and clearly mark the subject as one of the following:
- Privacy Request
- Account Deletion Request
- Data Correction Request
We may need to verify your identity before acting on a request. See our Privacy Policy for the rights available to you and how we handle them.
Related: About Us · Privacy Policy · Terms & Conditions · Security & Compliance